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June 1, 2004
John –
Thanks again for your help this past weekend in getting
the heater working - you are always reliable and if you ever need
a reference please have anyone call me.
Thanks Again,
Frank Cento
July 6, 2004
John –
I just wanted to take a moment to thank you for your
excellent customer service. Jenette and I have been impressed
with your responsiveness and hands on commitment throughout
the process of building our pool. You were readily available to
answer questions and make adjustments and or corrections – which
we greatly appreciate. Your staff in the office and on-site have been
exceptional. They have been kind and patient with our various
questions and requests. It’s refreshing to work with people who
make customer care and quality a priority.
Thank you again.
Jan Kirwan
Orient, NY
20 October 2005
Dear Mr. Wysoczanski,
I’d like you to know that my experience of buying a
spa with your company has been a truly exceptional one. Karen in sales
handled each custom concern that I had with remarkable ingenuity and
efficiency. Your delivery team was courteous and skilled beyond my
expectations. Michael followed through with an impeccable installation of a
spa cover and instructed me with patience how to use the spa. Carol Anne has
set up appointments and met all of my needs in a friendly and responsive
manner. I cannot remember ever making an addition to my home that was so
successful in every way. I recommend Islandia Pools to anyone who is
considering buying and installing a spa or a pool.
With gratitude, I remain, sincerely,
Elizabeth Harlan
Flanders, NY
October 21, 2005 Re: Carolyn Goss
Dear Sir/Madam:
We would like to take this opportunity to comment
on our dealings with your employee, Carolyn Goss who serviced our account in
Mattituck this past season.
Ms. Goss was extremely informative, courteous and always a pleasure to work
with. She never failed to immediately respond to our calls and always “went
the extra mile” in her service- in today’s world, a refreshing experience.
We look forward to working with her again, next summer.
Very truly yours,
Maureen Renner

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